Support
We're here to help
Contact Us
Frequently Asked Questions
What is DMDroid?
DMDroid is a follow-up assistant for Instagram DMs. It helps you organize and schedule first touches and follow-up messages, track replies, and stay on top of your conversations — all from your own logged-in Instagram account.
How does DMDroid protect my account?
DMDroid includes built-in safety features like working-hours windows, daily send limits, and minimum spacing between messages. You stay in full control with pause and disconnect options at any time.
Do I need my own Instagram account?
Yes. DMDroid connects to your own logged-in Instagram account. Messages are sent from your account, not from any third-party system.
Is there a free trial?
Yes — every plan starts with a 3-day free trial. A credit card is required to start, but you can cancel anytime before day 3 and you won't be charged.
How do I cancel my subscription?
You can cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period.
How do I get started?
Check out our How It Works section on the homepage, or reach out to our support team — we're happy to help you get set up.
Response Time: We aim to respond to all support inquiries within 24 hours. For urgent matters, please email us directly at hello@dmdroid.app.